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Robotic Process
Automation
(RPA)

Services

GroupBWT’s Robotic Process Automation (RPA) services replace repeatable work with rule-based precision, built for reliability, compliance, integrity, and operational clarity across every critical flow.

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100+

software engineers

15+

years industry experience

$1 - 100 bln

working with clients having

Fortune 500

clients served

We are trusted by global market leaders

Our RPA Services and Solutions Capabilities

GroupBWT’s RPA services are engineered to align with how your business operates—across rules, systems, and scaling constraints. Below are ten foundational capabilities built to enforce structure and evolve under real conditions.

Bot Architecture

Bots are mapped to operational logic and dependency flows. Each step includes triggers, ownership, and audit resilience.

Workflow Compliance

Flows log every input, rule, and policy interaction. Outputs meet audit, consent, and retention standards.

Human Control

Checkpoints route decisions to roles with full context. Manual approvals don’t slow throughput or create drift.

System Integration

Bots run across ERP, cloud, legacy, and browser tools. There is no vendor lock-in, breakage, or connector fragility.

Exception Routing

Every flow includes fallback, flag, and reroute logic. Errors move forward, not into inboxes or delays.

Version Management

Bots are versioned, rollback-safe, and update-aware. Logic evolves safely as rules and systems change.

Latency Balancing

Queues are prioritized by urgency, time, and capacity. Bots shift load to minimize idle time and reduce risk.

Self-Auditing

Actions, exceptions, and states are fully logged. Nothing runs silently—everything is traceable, reviewable.

User Layers

Dashboards surface role-specific actions and insights. Executives see outcomes; ops see root causes.

Post-Support

Systems stay updated with co-managed bot ops. Governance, scaling, and rollout logic never stall.

Where Our RPA Services
and Solutions
Create
Operational Leverage

GroupBWT’s RPA services replace routine execution with rule-based orchestration, grounded in governance and built for resilience.

Automation should align with how your business works, not how your tools were configured. These are the domains where RPA isn’t optional—it’s overdue.

Finance & Ledger Automation

Bots monitor ledger updates, validate entries, and reconcile accounts across ERP platforms. Each transaction step is timestamped, logged, and aligned with audit expectations—removing drift and downstream correction costs. Reporting cycles accelerate with continuous visibility, eliminating close delays and preventing bottlenecks. Financial signals stay aligned from initial record through forecast, while manual handoffs and verification chains are eliminated with bot-governed execution mapped to internal and external policy logic.

Customer KYC & Onboarding

Structured bots capture form data, verify identities, and trigger API checks in real time. Flagged edge cases are escalated to teams with full documentation, while standard flows complete instantly. Delays from uploads, backlogs, or missed steps are removed. Every action is logged and versioned for compliance teams. Clients see faster activation, reduced friction, and full confidence in onboarding logic without sacrificing security, data accuracy, or policy alignment.

Procurement & Invoice Sync

Bots extract purchase order data, validate against vendor records, and update invoice workflows across procurement tools. Each field is cross-checked, routed, and monitored with embedded exceptions logic. Duplicate approvals, delayed reconciliations, and shadow workflows are eliminated. Sourcing, payment, and contract timelines stay consistent across systems. Records remain clean and audit-ready, enabling finance, operations, and vendor teams to rely on structured, traceable purchase cycle execution logic.

HR & Access Management

Account provisioning, access changes, and deactivation events are executed by bots mapped to HRIS, IAM, and workflow platforms. Every trigger—new hire, exit, or role shift—is linked to policy conditions and audit steps. Logs are generated for each permission change. Sensitive system access is no longer dependent on inboxes or spreadsheets. Lifecycle flows adapt dynamically to org structure while preserving control, speed, and internal compliance assurance across platforms.

Inventory & Order Fulfillment

Bots verify inventory levels, validate SKUs, and route orders across ERP, WMS, and external vendor portals. Each entry is synced in real time, reducing mismatches, missed shipments, and invoicing errors. Fulfillment cycles run without delay, while every update is logged by product, timestamp, and source. Orders flagged for exception are escalated instantly. Teams see fewer support tickets and more reliable stock signals with no loss of visibility or data traceability.

Compliance & Policy Enforcement

Each automated step enforces a mapped rule—covering deletion deadlines, data access, retention logs, or consent checks. Bots trigger alerts, record exceptions, and apply audit conditions at field level. Regulatory flows like SOX, HIPAA, and GDPR are handled without relying on memory or post-hoc review. Compliance leads gain structured oversight with zero blind spots. Every policy trigger is recorded, reversible, and traceable by system, event type, and governance status.

Claims & Case Handling

Bots intake claim data, classify types, and route cases to the correct approver or team. Documents are auto-tagged, and status updates are logged per SLA. Escalation logic prevents stalled workflows. Customer-facing delays drop, and internal tracking improves across every department. Logs include all timestamps, handoffs, and policy triggers. Audits become faster, and resolution timelines become predictable—without needing constant email checks or manual intervention across disconnected tools or formats.

Sales & Quote-to-Cash

Product selections, pricing validation, and approval flows operate via logic-mapped bots. Quotes are auto-generated, routed for discount logic review, and tied to CRM updates in real time. Invoices sync instantly. Pipeline progression becomes traceable, with fewer dropped records or conflicting values. Sales cycles move faster with fewer revisions. No spreadsheets. No misaligned triggers. Every customer touchpoint aligns with finance and operations, reducing friction between revenue planning and revenue recognition.

IT & Service Desk Ops

Bots resolve Level 1 requests like password resets, account unlocks, or access provisioning with predefined logic. Level 2 tasks escalate with embedded diagnostic steps included. Every action is logged, and system usage patterns feed back into refinement loops. Shadow ticket queues disappear, and engineers gain time to work on real incidents. Service uptime increases, internal satisfaction improves, and IT departments move from task queues to proactive support architecture.

Data Entry & Legacy Systems

When APIs are missing or systems are outdated, UI-based bots fill the gap. Field-level inputs are validated against business logic before submission. Formatting errors, duplication, and out-of-sync records are eliminated. Bots mirror human interactions with precision but at enterprise scale. Modernization doesn’t require system overhaul—only orchestration built to fit the front-end limits of legacy systems. Every action is repeatable, logged, and structured to maintain data quality downstream.

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Which Industries Benefit Most from
Robotic Process Automation Services?

RPA services bring operational clarity where manual processes introduce drag, delay, or exposure. Below are ten industries where we’ve automated high-friction workflows, replacing repetitive effort with controlled logic that aligns with business stakes.
Finance & Risk Operations

Finance & Risk Operations

Reconciliation tasks, ledger postings, and regulatory filings often rely on time-delayed inputs and siloed approvals. We build automation layers that execute in real time, verify each entry, and flag exceptions, supporting accuracy across treasury, compliance, and audit.

Healthcare Administration

Healthcare Administration

Intake forms, eligibility checks, and data entry stretch clinical teams thin. Our process automation streamlines patient onboarding, insurance validation, and lab record transfer—preserving compliance while restoring clinical focus.

E-Commerce & Retail Fulfillment

E-Commerce & Retail Fulfillment

Order processing, returns handling, and SKU updates demand real-time precision. Our automation systems bridge ERP, POS, and logistics platforms, reducing stock discrepancies, lag time, and missed revenue from fulfillment bottlenecks.

Insurance Claims & Policy Ops

Insurance Claims & Policy Ops

Claim routing, policy matching, and status reporting often slow down under manual reviews. We build logic-driven agents that triage by risk, populate claim systems, and escalate anomalies—accelerating time to resolution while minimizing exposure.

Manufacturing & Plant Operations

Manufacturing & Plant Operations

Routine quality checks, MRP updates, and part requisitions depend on time-sensitive inputs. We deploy logic-based automation to trigger inspections, replenish supplies, and adjust schedules, minimizing waste, downtime, and risk of oversight.

Government & Public Sector

Government & Public Sector

Back-office processing—permits, records, disbursements—relies on labor-intensive reviews. Our automation frameworks standardize validations, track approvals, and route exceptions, ensuring audit-readiness and procedural transparency.

Telecommunications

Telecommunications

Service requests, billing updates, and contract renewals pile up in disconnected CRMs. Our systems streamline service ticket resolution, customer data reconciliation, and plan change confirmations—cutting churn triggers and increasing agent throughput.

Energy & Utilities

Energy & Utilities

Meter readings, outage reports, and compliance forms move across outdated systems. We build automation logic to normalize these inputs, validate changes, and deliver real-time event handling, boosting uptime and regulatory alignment.

Logistics & Freight

Logistics & Freight

Shipment tracking, customs clearance, and vendor communication drain resources when done manually. We automate routine cargo updates, flag inconsistencies, and manage multi-format documents—keeping lanes open and costs controlled.

Legal & Contract Operations

Legal & Contract Operations

Contracts, renewals, and compliance docs often lag due to human dependencies. Our automation sequences scan metadata, trigger reminders, and generate version-tracked outputs, ensuring consistency, speed, and auditability across every engagement.

What RPA Development Services Should Deliver

01.

Stable by Design

Our custom RPA services and solutions run on versioned logic, edge-case handling, and real-time observability—embedded into every execution step across teams, tools, and settings.

02.

Compliance That Holds

Click logs aren’t compliance. Our RPA services enforce TTL deletion, PHI redaction, exception tracking, and consent-aware routing—aligned with GDPR, HIPAA, SOX, ISO 27001, SOC 2, etc..

03.

Cost Reduction Logic

High-maintenance bots eat savings. We eliminate shadow IT with bots that reduce rework, simplify reviews, and scale through durable logic, not templates or short-term vendor-controlled scripts.

04.

Flexibility by Design

Avoid rigid vendors. We tailor RPA flows to your stack—cloud, API, legacy, or hybrid—with mapped roles, escalation paths, and access logs. Every automation is shaped around your system, not ours.

Who Uses Our RPA
Services
—and Why

RPA brings speed, accuracy, and visibility to workflows that were once manual or error-prone, making every team more efficient, from finance to legal.

01/09

COO / Operations

Processes are triggered, tracked, and resolved with mapped logic. SLAs, exception routes, and dependencies stay visible across systems without stalls or silent failures.

Finance / CFO

Invoice, ledger, and close flows operate on verified rules. Every transaction logs approvals, timestamps, and reconciliation links across ERP and reporting stacks.

Compliance Leaders

Each step is recorded with policy enforcement logic. Retention, consent, and exceptions are monitored with alerts tied to regulatory timeframes and risk levels.

HR & IT Teams

Onboarding and offboarding are synced to HRIS and IAM. Role changes, approvals, and access audits run with embedded checkpoints and change traceability.

Support / Claims

Bots classify, route, and escalate support flows instantly. Cases are triaged by status, priority, and logic trees that prevent routing gaps or missed actions.

Procurement Teams

POs, vendor updates, and approvals sync across stacks. All data points align with ERP logic, platform rules, and document validation checkpoints.

Revenue Operations

Quotes, contracts, and renewals are tracked in logic flows. CRM fields, pricing inputs, and sales ops data stay aligned across every cycle stage.

Legal Teams

Documents route, escalate, and archive by policy logic. Filing paths, redlines, and retention triggers align with case priority and compliance thresholds.

Engineering Teams

Routine IT tickets auto-resolve or escalate on logic. L1 issues close instantly, while L2 tickets carry context for dev handoff and cycle reduction.
01/09

Why Choose GroupBWT as Your
RPA Services Company

When processes stall and teams burn hours on tasks that software can’t own, clients turn to GroupBWT.

Below are cases of how our robotic process automation services replaced friction without dependency on brittle tools.

National Insurance Firm

Replaced manual claims processing with logic-governed Python-based bots that triage, validate, and route documentation. Reduced average resolution time by 64% and ensured policy compliance across 11 jurisdictions.

Healthcare Network

Deployed RPA development services using UiPath to manage patient intake, consent logs, and scheduling updates. Human-in-the-loop checkpoints safeguarded decision points, while audit logs passed regulatory review.

Fintech Operations

Introduced event-driven automation bots with Python and Kafka to manage ledger updates, KYC data entry, and transaction anomaly triage. The new flow eliminated overnight backlog and synced output with real-time reporting.

Retail Distribution

As a RPA service provider, we integrated bots into supply chain operations using a hybrid of custom scripts and SAP/Oracle. Invoice error dropped 78%, and systems synced with internal and vendor-facing APIs.

Government Services

Tasked with modernizing legacy document systems, the team adopted RPA solutions workflows with a custom OCR + RPA pipeline as a fail-safe way to digitize paperwork intake, validate entries, and identify triggers.

SaaS Product Team

Implemented role-aware bots to sync CRM deals and update billing records. The system handled over 18,000 quote-to-cash events with minimal disruption in its first month. Fully documented, tested, and version-controlled.

Our Cases

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Our partnerships and awards

What Our Clients Say

Inga B.

What do you like best?

Their deep understanding of our needs and how to craft a solution that provides more opportunities for managing our data. Their data solution, enhanced with AI features, allows us to easily manage diverse data sources and quickly get actionable insights from data.

What do you dislike?

It took some time to align the a multi-source data scraping platform functionality with our specific workflows. But we quickly adapted and the final result fully met our requirements.

Catherine I.

What do you like best?

It was incredible how they could build precisely what we wanted. They were genuine experts in data scraping; project management was also great, and each phase of the project was on time, with quick feedback.

What do you dislike?

We have no comments on the work performed.

Susan C.

What do you like best?

GroupBWT is the preferred choice for competitive intelligence through complex data extraction. Their approach, technical skills, and customization options make them valuable partners. Nevertheless, be prepared to invest time in initial solution development.

What do you dislike?

GroupBWT provided us with a solution to collect real-time data on competitor micro-mobility services so we could monitor vehicle availability and locations. This data has given us a clear view of the market in specific areas, allowing us to refine our operational strategy and stay competitive.

Pavlo U

What do you like best?

The company's dedication to understanding our needs for collecting competitor data was exemplary. Their methodology for extracting complex data sets was methodical and precise. What impressed me most was their adaptability and collaboration with our team, ensuring the data was relevant and actionable for our market analysis.

What do you dislike?

Finding a downside is challenging, as they consistently met our expectations and provided timely updates. If anything, I would have appreciated an even more detailed roadmap at the project's outset. However, this didn't hamper our overall experience.

Verified User in Computer Software

What do you like best?

GroupBWT excels at providing tailored data scraping solutions perfectly suited to our specific needs for competitor analysis and market research. The flexibility of the platform they created allows us to track a wide range of data, from price changes to product modifications and customer reviews, making it a great fit for our needs. This high level of personalization delivers timely, valuable insights that enable us to stay competitive and make proactive decisions

What do you dislike?

Given the complexity and customization of our project, we later decided that we needed a few additional sources after the project had started.

Verified User in Computer Software

What do you like best?

What we liked most was how GroupBWT created a flexible system that efficiently handles large amounts of data. Their innovative technology and expertise helped us quickly understand market trends and make smarter decisions

What do you dislike?

The entire process was easy and fast, so there were no downsides

Inga B.

What do you like best?

Their deep understanding of our needs and how to craft a solution that provides more opportunities for managing our data. Their data solution, enhanced with AI features, allows us to easily manage diverse data sources and quickly get actionable insights from data.

What do you dislike?

It took some time to align the a multi-source data scraping platform functionality with our specific workflows. But we quickly adapted and the final result fully met our requirements.

Catherine I.

What do you like best?

It was incredible how they could build precisely what we wanted. They were genuine experts in data scraping; project management was also great, and each phase of the project was on time, with quick feedback.

What do you dislike?

We have no comments on the work performed.

Susan C.

What do you like best?

GroupBWT is the preferred choice for competitive intelligence through complex data extraction. Their approach, technical skills, and customization options make them valuable partners. Nevertheless, be prepared to invest time in initial solution development.

What do you dislike?

GroupBWT provided us with a solution to collect real-time data on competitor micro-mobility services so we could monitor vehicle availability and locations. This data has given us a clear view of the market in specific areas, allowing us to refine our operational strategy and stay competitive.

Pavlo U

What do you like best?

The company's dedication to understanding our needs for collecting competitor data was exemplary. Their methodology for extracting complex data sets was methodical and precise. What impressed me most was their adaptability and collaboration with our team, ensuring the data was relevant and actionable for our market analysis.

What do you dislike?

Finding a downside is challenging, as they consistently met our expectations and provided timely updates. If anything, I would have appreciated an even more detailed roadmap at the project's outset. However, this didn't hamper our overall experience.

Verified User in Computer Software

What do you like best?

GroupBWT excels at providing tailored data scraping solutions perfectly suited to our specific needs for competitor analysis and market research. The flexibility of the platform they created allows us to track a wide range of data, from price changes to product modifications and customer reviews, making it a great fit for our needs. This high level of personalization delivers timely, valuable insights that enable us to stay competitive and make proactive decisions

What do you dislike?

Given the complexity and customization of our project, we later decided that we needed a few additional sources after the project had started.

Verified User in Computer Software

What do you like best?

What we liked most was how GroupBWT created a flexible system that efficiently handles large amounts of data. Their innovative technology and expertise helped us quickly understand market trends and make smarter decisions

What do you dislike?

The entire process was easy and fast, so there were no downsides

FAQ

Can automation work with older software that doesn’t have an API?

Yes. We build systems that copy how people click, type, and interact with software. This means even tools without modern connectors can still be automated. No need to rebuild or replace the software.

What happens if we already use some automation tools?

You don’t have to start over. We check what works, fix what breaks, and connect the rest into one system. You get a setup that’s stable, complete, and doesn’t double work.

How do we know the system follows compliance rules?

Every step is logged. Every change is tracked. Rules are built into the system, so nothing runs outside your control. You get full proof of every action—ready for audit, review, or rollback.

Can humans stay involved in the automated process?

Yes. We build checkpoints where people review, approve, or decide before the next step runs. You stay in control without slowing things down. The system knows when to pause and ask.

Do we need to keep working with you after it’s built?

No. You own the system fully—code, logic, and setup. You can run it yourself or ask us for help when you need it. No contracts, no lock-in, just clarity.

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